1111 Left Pedal

This pedal looks like the one I needed, but the bolt is too narrow and short. It looks like I had the same problem as the previous reviewer. I don't understand this company's ridiculous lack of a return policy. I guess they just want to punish people for making a mistake on the order. If I can't use the item, I should be able to at least return it for a refund. But not with this company. Too bad I couldn't find the replacement pedal on a reputable website.

Manufacturer's Response:

Dear Nicholas,

We do greatly apologize for the inconvenience that this has caused you. Unfortunately, Due to our policy our company does not offer returns or exchanges on the items purchased as they are final sale. Our team would be glad to assist you in purchasing the correct pedal based on the serial number or full name of the unit via email or phone. Have a wonderful day.

Looks identical to the pedal I need, but the bolt is too small. No refunds or exchanges allowed, so I just wasted $20.

Manufacturer's Response:
We do greatly apologize for the inconvenience this may have caused you. If you have any further questions please feel free to contact us at service@paradigmhw.com. Thank you and have a great day.