1111 - 07 Seat Cushion
1111 - 07 Seat Cushion
Ordered replacement seat for unit but did not see that there were two seat .numbers. company refused to exchange units even if I paid shipping. Stuck with wrong seat and miserable customer service. DO NOT DO BUSINESS WITH THIS COMPANY.
Manufactures Response:
Hello Larry,
We greatly apologize for any inconvenience this may have caused. As stated on our website there are no refunds or exchanges on part purchases. If you have any further questions please contact our customer service team at Service@paradigmhw.com. Thank you and have a wonderful day.
We was storing a exercise bike in our garage, neighbors dog tore up the seat. So I contacted the company that made the bike, and ordered a new one. When I got it, it was a perfect match. Everything is back to normal. Thank you.